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Home Affairs: Passports, IDs, VisasVisasApplication StatusVisa TrackingSouth AfricaHome Affairs

How to Check Your Visa Application Status

Complete guide to checking your South African visa application status in 2026. Learn about online tracking, phone inquiries, email contact, and in-person status checks.

Home Affairs Expert
February 22, 2026
11 min read
How to Check Your Visa Application Status

How to Check Your Visa Application Status

Tracking your visa application status helps you stay informed about the progress of your application and plan accordingly. There are several methods to check your visa application status, each with different availability and information provided. This comprehensive 2026 guide covers all ways to check your South African visa application status.

Online Tracking

Home Affairs Website

Online Portal:

  • Visit www.dha.gov.za
  • Navigate to "Track Application" or "Application Status"
  • Enter reference number
  • Enter ID number or passport number
  • View status

Status Information:

  • Application received
  • Under processing
  • Additional documents required
  • Ready for collection
  • Collected

Availability:

  • May not be available for all countries
  • Check if available for your application
  • Requires reference number
  • May have limited information
  • Check regularly

VFS Global Tracking

If Using VFS:

  • Visit VFS Global website
  • Navigate to tracking section
  • Enter reference number
  • Enter passport number
  • View status

VFS Features:

  • Detailed status updates
  • Email notifications (if registered)
  • SMS updates (if registered)
  • Application history
  • More comprehensive tracking

Benefits:

  • Regular updates
  • Email/SMS notifications
  • Detailed information
  • Application timeline
  • Better tracking

Phone Inquiry

Home Affairs Call Centre

Call Centre:

  • Phone: 0800 60 11 90
  • Hours: Monday to Friday, 8:00 AM - 4:00 PM
  • Services: General inquiries, application tracking
  • Languages: Multiple languages supported
  • Wait Times: May vary

What You Need:

  • Reference number
  • Passport number
  • ID number (if applicable)
  • Application date
  • Other application details

Information Provided:

  • Current status
  • Processing stage
  • Estimated completion
  • Additional requirements (if any)
  • Collection information (if ready)

Embassy/Consulate Contact

Direct Contact:

  • Phone embassy/consulate directly
  • Provide reference number
  • Get status update
  • May have more detailed information
  • Local contact

Contact Information:

  • Check embassy website
  • Find phone number
  • Call during office hours
  • Provide reference number
  • Ask for status update

Benefits:

  • Direct contact
  • More detailed information
  • Local assistance
  • Better understanding
  • Personalized service

Email Inquiry

Email Contact

Embassy/Consulate Email:

  • Find email address on embassy website
  • Send email with reference number
  • Include passport number
  • Include application date
  • Ask for status update

Email Format:

  • Subject: Visa Application Status Inquiry
  • Reference number
  • Passport number
  • Application date
  • Your contact information
  • Clear request

Response Time:

  • May take 2-5 working days
  • Varies by embassy
  • May be slower than phone
  • Less immediate
  • Written confirmation

Home Affairs Email

If Available:

  • Check Home Affairs website
  • Find contact email
  • Send inquiry
  • Include reference number
  • Wait for response

Availability:

  • May not be available
  • Check website
  • May redirect to other methods
  • Less common
  • Check availability

In-Person Inquiry

Home Affairs Office

If in South Africa:

  • Visit Home Affairs office
  • Bring reference number
  • Bring passport/ID
  • Bring application receipt
  • Get status update

At the Office:

  • Present documents
  • Provide reference number
  • Ask for status
  • Get information
  • May get more details

Best Times:

  • Early morning
  • Mid-week
  • Avoid peak times
  • Be prepared to wait
  • Have documentation ready

Embassy/Consulate Visit

If Near Embassy:

  • Visit embassy/consulate
  • Bring reference number
  • Bring passport
  • Bring application receipt
  • Get status update

At Embassy:

  • Present documents
  • Provide reference number
  • Ask for status
  • Get information
  • May get detailed update

Office Hours:

  • Check embassy hours
  • Visit during office hours
  • May need appointment
  • Check requirements
  • Plan accordingly

What Information You'll Get

Status Updates

Common Statuses:

  • Application Received: Application logged
  • Under Processing: Being reviewed
  • Additional Documents Required: Need more info
  • Under Review: Being assessed
  • Approved: Visa approved
  • Ready for Collection: Available for pickup
  • Collected: Already collected

Status Meanings:

  • Understand what each status means
  • Know what to expect
  • Plan accordingly
  • Follow up if needed
  • Take action if required

Additional Information

May Include:

  • Processing stage
  • Estimated completion date
  • Additional requirements
  • Collection instructions
  • Other relevant information

Use Information:

  • Plan travel/employment
  • Prepare for collection
  • Address requirements
  • Follow instructions
  • Take next steps

Tips for Status Checking

Best Practices

Regular Checking:

  • Check status regularly
  • Don't check too frequently
  • Allow processing time
  • Be patient
  • Follow up if delayed

Keep Information:

  • Save reference number
  • Keep application receipt
  • Note application date
  • Keep contact information
  • Organize documents

Follow Up:

  • If status unclear
  • If delayed beyond expected
  • If additional info needed
  • If problems arise
  • Get clarification

When to Check

Timing:

  • After expected processing time
  • If concerned about delay
  • Before travel plans
  • Regularly during processing
  • Before collection

Frequency:

  • Don't check daily (too frequent)
  • Check weekly (reasonable)
  • Check if delayed
  • Check before collection
  • Balance patience and follow-up

Common Issues

Status Not Available

If Status Not Found:

  • Verify reference number
  • Check if system available
  • Try alternative methods
  • Contact embassy/Home Affairs
  • Get assistance

Resolution:

  • Double-check reference number
  • Try different tracking method
  • Contact directly
  • Get help from embassy
  • Resolve issue

Status Unclear

If Status Unclear:

  • Contact embassy/Home Affairs
  • Ask for clarification
  • Get detailed information
  • Understand next steps
  • Follow instructions

Resolution:

  • Contact directly
  • Ask specific questions
  • Get clarification
  • Understand status
  • Take action if needed

Frequently Asked Questions

How do I check my visa application status?

You can check your visa application status online via the Home Affairs website or VFS Global (if using VFS) using your reference number, call the Home Affairs call centre (0800 60 11 90) or embassy/consulate, email the embassy/consulate, or visit Home Affairs or the embassy/consulate in person with your reference number and documents.

What information do I need to check my visa status?

You need your application reference number, passport number, and possibly your ID number. Keep your application receipt and reference number safe, as these are essential for tracking your application.

Can I check my visa status online?

Yes, you can check your visa status online via the Home Affairs website or VFS Global website (if you used VFS) using your reference number and passport number. However, online tracking may not be available for all countries or application types.

How often should I check my visa status?

Check your visa status regularly but not excessively. Once a week is reasonable during the processing period. Check more frequently if your application has exceeded the expected processing time or if you have urgent travel plans.

What does "under processing" mean?

"Under processing" means your application is being reviewed and processed by Home Affairs. This is a normal status during the processing period. Your application is moving through the various stages of review and verification.

What if my status shows "additional documents required"?

If your status shows "additional documents required," you need to provide the requested documents as soon as possible. Contact the embassy/consulate or Home Affairs to find out exactly what documents are needed and how to submit them.

How long does it take to get a status update?

Status updates are typically available in real-time online (if the system is working), or you may get updates via email/SMS if you registered for notifications. Phone inquiries provide immediate status information, while email inquiries may take 2-5 working days for a response.

What if I can't find my reference number?

If you can't find your reference number, check your application receipt, email confirmations, or contact the embassy/consulate or Home Affairs where you submitted your application. They may be able to help you locate your reference number using other information like your passport number and application date.

Can someone else check my visa status for me?

Generally, you can authorize someone else to check your visa status on your behalf if you provide them with your reference number and written authorization. However, some embassies or Home Affairs offices may require you to check in person or may have restrictions on third-party inquiries.

What should I do if my visa status hasn't changed for a long time?

If your visa status hasn't changed for a long time and exceeds the expected processing time, contact the embassy/consulate or Home Affairs to inquire about the delay. There may be additional verification needed, missing documents, or other issues that need to be addressed.

Conclusion

You can check your South African visa application status online via the Home Affairs website or VFS Global, by phone through the Home Affairs call centre (0800 60 11 90) or embassy/consulate, by email to the embassy/consulate, or in person at Home Affairs or the embassy/consulate. You'll need your reference number and passport number to check status. Check regularly but not excessively, and follow up if your application exceeds expected processing times. Keep your reference number and application receipt safe for easy tracking.

For more information about visa applications, requirements, processing times, or Home Affairs services, explore our other comprehensive Home Affairs guides.


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About the Author
Home Affairs Expert

Home Affairs Expert

Specializing in South African Home Affairs services, passports, IDs, and visa applications with extensive knowledge of application tracking and status checks.