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SASSA Office in Kimberley - Hours & Contacts

Complete guide to the SASSA office in Kimberley, Northern Cape. Office hours, contact details, grant application guidance, document checklists, and how to access services in person or online.

SASSA Expert
March 16, 2026
Updated March 3, 2026
6 min read
SASSA Office in Kimberley - Hours & Contacts

SASSA Office in Kimberley - Hours & Contacts

Kimberley is the capital of the Northern Cape — South Africa's largest province by area and one of its most sparsely populated. The SASSA office here serves a wide geographic catchment covering Upington, De Aar, Springbok, Colesberg, and surrounding Northern Cape communities. Given the distances involved, planning a SASSA visit carefully is especially important for Northern Cape residents. This guide explains what to bring, how to contact SASSA, and how to resolve common grant problems without repeat trips.

SASSA Northern Cape Contact

National SASSA Contact Centre:

  • Call Centre: 0800 60 10 11 (toll-free)
  • WhatsApp: 082 046 8553
  • Website: www.sassa.gov.za
  • Email: Via the official SASSA website

Finding your nearest office: The Northern Cape is vast. SASSA has service points in Upington, De Aar, Springbok, Colesberg, and other towns. Call 0800 60 10 11 or use www.sassa.gov.za to identify the service point nearest to you before traveling to Kimberley.

Office Hours

  • Monday to Thursday: 07:30 AM - 04:00 PM
  • Friday: 07:30 AM - 12:30 PM
  • Saturday, Sunday, Public Holidays: Closed

Best time to visit: Mid-week mornings (Tuesday to Thursday, before 9:00 AM). Avoid month-end — the Kimberley office draws residents from a wide area.

Grant Types Handled

Old Age Grant

For citizens or permanent residents aged 60 and older who pass the means test.

Disability Grant

For adults aged 18–59 with a disability preventing employment. Requires a SASSA medical assessment.

Child Support Grant

For primary caregivers of children under 18. Means-tested on caregiver income. Children 13 and older must attend school.

Care Dependency Grant

For caregivers of children under 18 with severe disabilities.

Foster Child Grant

For court-appointed foster parents.

Social Relief of Distress (SRD R350)

Apply online at srd.sassa.gov.za.

Document Checklists by Grant Type

Old Age Grant

  • South African ID — original plus copy
  • Proof of residence (utility bill, affidavit, or traditional leader letter for farm/rural areas)
  • Income proof or signed income affidavit
  • Active bank account details in your own name

Disability Grant

  • South African ID — original plus copy
  • Proof of residence
  • SASSA medical assessment form completed by a registered doctor
  • Income and asset information

Child Support Grant

  • Caregiver's South African ID — original plus copy
  • Child's birth certificate (unabridged preferred)
  • Proof of caregiver's residence
  • Caregiver income affidavit or payslip
  • School attendance confirmation for children 13+
  • If not the biological parent: affidavit or court order confirming caregiving role

Foster Child Grant

  • Court order confirming foster placement
  • Foster parent ID and proof of residence
  • Child's birth certificate

How to Apply

  1. Gather all required documents for your grant type — complete submissions avoid return trips.
  2. Confirm which office is nearest to you via 0800 60 10 11 or www.sassa.gov.za.
  3. Visit mid-week before 9:00 AM.
  4. Take a queue number and wait to be processed.
  5. Record your reference number before leaving.
  6. Track via WhatsApp (082 046 8553) or the call centre.

Northern Cape Area Service Points

Given the size of the province, key service points include:

  • Upington — serves the ZF Mgcawu district
  • De Aar — serves the Pixley ka Seme district
  • Springbok — serves the Namakwa district
  • Colesberg — serves the southern corridor
  • Kimberley — main provincial office and Frances Baard district

Distances are significant — confirm the nearest service point before traveling.

Remote Channels First

  • Payment date / status: WhatsApp 082 046 8553 or 0800 60 10 11
  • SRD grant: srd.sassa.gov.za
  • Banking update: In-person only

Given the long distances in the Northern Cape, using remote channels for status and payment queries is especially valuable.

Common Problems and Fixes

Grant not paid on expected date

Confirm payment date via WhatsApp. Check banking details are active.

Grant suspended

Call for the reason and visit with supporting documents.

Application pending with no update after 4+ weeks

Call with reference number. Visit if no resolution provided.

Farm dweller without conventional proof of address

A letter from the farm owner or a sworn affidavit confirming your residential address is accepted by SASSA.

Frequently Asked Questions

I live far from Kimberley. Is there a closer office?

Yes. Upington, Springbok, De Aar, and Colesberg all have SASSA offices. Call 0800 60 10 11 to confirm the one nearest to your location.

Can a farm worker apply for grants?

Yes. Farm workers are South African residents and entitled to grants subject to the means test. Proof of residence from the farm owner or an affidavit is accepted.

I have no bank account. How do I receive my grant?

SASSA offers multiple payment options. Speak to a SASSA official about PostBank or alternative payment methods available in your area.

My Old Age Grant amount seems lower than expected. Why?

If you receive any form of income, the means test reduces the grant proportionally. Request a benefit recalculation at the branch with your income evidence.

Related Guidance

Official References

  • SASSA Official Website: www.sassa.gov.za
  • SASSA Call Centre: 0800 60 10 11
  • SASSA WhatsApp: 082 046 8553

Last Reviewed

Last reviewed: 2026-03-03. Grant amounts and eligibility criteria change — verify current rules at www.sassa.gov.za.

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Editorial Note

ElyForma articles are written for informational use and practical guidance. They do not replace advice from a qualified legal professional for your specific case.

About the Author
SASSA Expert

SASSA Expert

Specializing in South African social grants and SASSA services with extensive knowledge of SASSA offices, locations, and regional services across South Africa.