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UIF Office Cape Town — Hours & Contacts

Complete guide to UIF offices in Cape Town, South Africa. Find office locations, contact details, operating hours, services offered, appointment booking, and how to access UIF services in Cape Town.

Labour Law Expert
February 12, 2026
10 min read
UIF Office Cape Town — Hours & Contacts

UIF Office Cape Town — Hours & Contacts

Cape Town, as the legislative capital and major economic center of the Western Cape, has well-established UIF (Unemployment Insurance Fund) offices to serve the workforce. This comprehensive guide provides complete information about UIF offices in Cape Town, including locations, contact details, operating hours, services offered, and how to access UIF services.

UIF Offices in Cape Town

Main UIF Office — Cape Town Central

Location:

  • Address: 9th Floor, ABSA Building, 120 Plein Street, Cape Town, 8001
  • Building: ABSA Building
  • Area: Cape Town CBD
  • Province: Western Cape

Contact Details:

Operating Hours:

  • Monday to Thursday: 8:00 AM - 4:00 PM
  • Friday: 8:00 AM - 3:00 PM
  • Weekends: Closed
  • Public Holidays: Closed

Services Offered:

  • UIF benefit applications
  • UIF claim status inquiries
  • Document submission
  • Payment inquiries
  • Employer registration
  • uFiling assistance
  • General UIF information

UIF Office — Bellville

Location:

  • Address: Bellville Labour Centre, Voortrekker Road, Bellville, 7530
  • Area: Bellville
  • Province: Western Cape

Contact Details:

Operating Hours:

  • Monday to Thursday: 8:00 AM - 4:00 PM
  • Friday: 8:00 AM - 3:00 PM
  • Weekends: Closed

Services Offered:

  • UIF benefit applications
  • Claim status checks
  • Document processing
  • Employer services
  • uFiling support

Getting to UIF Offices

Public Transportation

Cape Town Central Office:

  • MyCiTi Bus: Multiple routes serve the CBD
  • Golden Arrow Bus: Routes serve Plein Street area
  • Metrorail: Cape Town Station (walking distance)
  • Taxi: Multiple taxi ranks nearby

Bellville Office:

  • Metrorail: Bellville Station (walking distance)
  • Golden Arrow Bus: Routes serve Bellville
  • Taxi: Bellville taxi rank nearby

Parking

Cape Town Central:

  • Limited street parking
  • Paid parking lots nearby
  • Public transport recommended

Bellville:

  • On-site parking available
  • Street parking options
  • Convenient for private vehicles

Services Available

For Employees

Benefit Applications:

  • Unemployment benefits
  • Maternity benefits
  • Illness benefits
  • Death benefits

Information Services:

  • Claim status inquiries
  • Payment inquiries
  • Benefit calculations
  • Eligibility information

Document Services:

  • Document submission
  • Form collection
  • Certification assistance
  • Application assistance

For Employers

Registration Services:

  • UIF employer registration
  • Employee registration
  • uFiling registration assistance

Compliance Services:

  • Declaration submission
  • Payment processing
  • Compliance inquiries
  • Penalty inquiries

Appointment Booking

Booking Methods

Online Booking:

  • Visit Department of Labour website
  • Use online booking system
  • Select preferred office and time
  • Receive confirmation

Phone Booking:

  • Call office directly
  • Call centre: 0800 030 007
  • Book preferred time slot
  • Confirm appointment details

Walk-In:

  • Available but not recommended
  • Longer waiting times
  • First-come, first-served basis

Tips for Visiting

Best Times to Visit

Recommended Times:

  • Early morning (8:00-10:00 AM)
  • Mid-week (Tuesday-Thursday)
  • Avoid month-end and public holidays

Avoid:

  • Month-end (last week of month)
  • Public holidays
  • Friday afternoons
  • First week of month

Preparation

Before Visiting:

  1. Gather all required documents
  2. Book appointment if possible
  3. Check office hours
  4. Confirm location and directions
  5. Bring pen and paper for notes

Online Services

uFiling

Available Services:

  • Online benefit applications
  • Status checks
  • Document uploads
  • Payment inquiries
  • Employer services

Access:

Contact Information

General Inquiries

UIF Call Centre:

  • Phone: 0800 030 007 (toll-free)
  • Hours: Monday-Friday, 8:00 AM-4:00 PM

Department of Labour:

Frequently Asked Questions

Which UIF office should I visit in Cape Town?

Visit the office closest to you:

  • Cape Town Central: For CBD and city area
  • Bellville: For northern suburbs and Bellville area

Do I need an appointment?

Appointments are recommended but not always required. Walk-ins are accepted but may have longer waiting times.

What are the busiest times?

Busiest times are month-end, first week of month, and around public holidays.

Conclusion

Cape Town has well-established UIF offices in the central business district and Bellville to serve the Western Cape workforce. Both offices provide comprehensive UIF services including benefit applications, status inquiries, and employer services. Book an appointment when possible, arrive prepared with all documents, and consider using online services (uFiling) for convenience. The UIF offices in Cape Town are equipped to assist with all UIF-related needs, ensuring access to benefits and services for all Cape Town residents.

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About the Author
Labour Law Expert

Labour Law Expert

Specializing in South African labour law, UIF benefits, Department of Labour services, and employee rights with extensive knowledge of UIF claims and compliance.