SARS Office Cape Town — Hours & Contacts
Cape Town, as the legislative capital and major economic centre of the Western Cape, has multiple SARS offices serving the region's taxpayers. Understanding office locations, hours, services, and contact information helps you plan your visit efficiently. This comprehensive 2026 guide covers everything you need to know about SARS offices in Cape Town.
Major SARS Offices in Cape Town
SARS Cape Town CBD Office
Location:
- Address: 120 Plein Street, Cape Town CBD, 8001
- Area: Central Business District
- Accessibility: Easily accessible by public transport
- Parking: Limited metered parking available
- Public Transport: Close to train station, taxi ranks, and bus stops
Services Offered:
- Tax return filing assistance
- Tax registration
- Account queries
- Payment arrangements
- Document submission
- General tax inquiries
- VAT registration
- Provisional tax assistance
Operating Hours:
- Monday to Friday: 8:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
- Public Holidays: Closed
- Note: Appointments required for most services
Contact Information:
- Phone: 0800 00 7277 (SARS call centre)
- Email: Check SARS website for specific email
- Appointment Booking: Via eFiling or call centre
- Walk-ins: Limited, appointments preferred
Getting There:
- By Car: Accessible from N1, N2, and city centre routes. Limited parking available.
- By Public Transport: Metrorail to Cape Town station, then short walk. MyCiTi buses and taxis also available.
- Parking: Metered street parking and nearby parking garages. Arrive early for parking.
Tips for Visiting:
- Book appointment in advance via eFiling or call centre
- Arrive 15 minutes early for appointment
- Bring all required documents
- Have ID and tax reference number ready
- Allow extra time for parking and security
SARS Bellville Office
Location:
- Address: Bellville Civic Centre, Voortrekker Road, Bellville, 7530
- Area: Northern suburbs
- Accessibility: Good access from northern suburbs
- Parking: Available at civic centre
- Public Transport: Accessible by train, bus, and taxi
Services Offered:
- All standard SARS services
- Tax return assistance
- Account management
- Payment processing
- Registration services
- VAT assistance
Operating Hours:
- Monday to Friday: 8:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
- Appointments: Required for most services
Contact Information:
- Phone: 0800 00 7277
- Appointment Booking: Via eFiling or call centre
- Location: Convenient for northern suburbs residents
Getting There:
- By Car: Easy access from N1 and Voortrekker Road. Parking at civic centre.
- By Public Transport: Metrorail to Bellville station, then short walk.
- Parking: Civic centre parking available.
SARS Parow Office
Location:
- Address: Parow Civic Centre, Voortrekker Road, Parow, 7500
- Area: Northern suburbs
- Accessibility: Good access from surrounding areas
- Parking: Available at civic centre
- Public Transport: Accessible by train and bus
Services Offered:
- Standard SARS services
- Tax return filing
- Account queries
- Registration assistance
- Payment processing
Operating Hours:
- Monday to Friday: 8:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
- Appointments: Recommended
Contact Information:
- Phone: 0800 00 7277
- Appointment Booking: Via eFiling or call centre
Getting There:
- By Car: Accessible from Voortrekker Road and surrounding areas.
- By Public Transport: Metrorail to Parow station, then short walk.
- Parking: Civic centre parking available.
Services Available at SARS Offices
Tax Return Services
Available Assistance:
- Filing tax returns
- Return amendments
- Return status queries
- Return-related questions
- Complex return assistance
Requirements:
- Bring all relevant documents
- Have tax reference number
- Bring ID document
- Previous returns if applicable
Registration Services
Available Registrations:
- Income tax registration
- VAT registration
- Provisional tax registration
- PAYE registration
- Other tax registrations
Requirements:
- ID document
- Proof of address
- Business documents (if applicable)
- Bank statements
- Other supporting documents
Account Management
Available Services:
- Account balance queries
- Statement requests
- Payment arrangements
- Account updates
- Debt management
Requirements:
- ID document
- Tax reference number
- Account information
- Relevant documents
Appointment Booking
How to Book
Via eFiling:
- Log in to eFiling
- Navigate to "Book Appointment"
- Select office and service
- Choose date and time
- Confirm booking
Via Call Centre:
- Call 0800 00 7277
- Request appointment
- Provide details
- Receive confirmation
- Note reference number
Important:
- Book well in advance
- Appointments are required for most services
- Walk-ins may have long waits
- Cancellations should be made in advance
What to Bring
Essential Documents:
- Valid ID document
- Tax reference number
- Relevant tax documents
- Any correspondence
- Proof of address (if needed)
Best Times to Visit
Recommended Times
Best Days:
- Tuesday to Thursday (less busy)
- Mid-month (avoid month-end)
- Mid-morning (10:00 AM - 12:00 PM)
- Early afternoon (1:00 PM - 2:00 PM)
Avoid:
- Mondays (often busiest)
- Fridays (often busy)
- Month-end periods
- Tax season peak (July-October)
- Early morning rush
Parking and Accessibility
Parking Information
CBD Office:
- Limited metered parking
- Nearby parking garages
- May have fees
- Arrive early for parking
Bellville Office:
- Civic centre parking
- Generally available
- May have fees
- Good access
Parow Office:
- Civic centre parking
- Generally available
- May have fees
- Good access
Accessibility
Facilities:
- Wheelchair accessible
- Disabled parking available
- Accessible restrooms
- Assistance available
Alternative Contact Methods
Online Services
eFiling:
- Most services available online
- 24/7 access
- No appointment needed
- Faster processing
SARS Website:
- Comprehensive information
- Forms and documents
- FAQs and guides
- Online resources
Call Centre
Phone:
- 0800 00 7277 (toll-free)
- Monday to Friday, 8:00 AM - 4:00 PM
- General inquiries
- Appointment booking
- Account queries
Tips for Visiting SARS Offices
Preparation
Before Visit:
- Book appointment
- Gather all documents
- Organize paperwork
- Know your questions
- Have reference numbers ready
Day of Visit:
- Arrive 15 minutes early
- Bring all documents
- Have ID ready
- Be patient
- Follow instructions
Frequently Asked Questions
Do I need an appointment?
Yes, appointments are required for most services. Book via eFiling or call centre. Walk-ins may have long waits.
What are the office hours?
Most offices are open Monday to Friday, 8:00 AM - 4:00 PM. Closed weekends and public holidays.
Can I make payments at the office?
Some offices accept payments, but many payments can be made online via eFiling, which is often faster.
How do I book an appointment?
Book via eFiling (log in and navigate to "Book Appointment") or call the SARS call centre at 0800 00 7277.
What should I bring?
Bring valid ID, tax reference number, and all relevant documents for your specific query or service.
Is parking available?
Parking availability varies by office. CBD office has limited parking. Bellville and Parow offices have better parking options.
Conclusion
SARS offices in Cape Town provide essential tax services to the Western Cape's taxpayer base. By understanding office locations, booking appointments in advance, bringing required documents, and planning your visit, you can efficiently access SARS services. Remember that many services are available online via eFiling, which may be faster and more convenient than visiting an office.
For the most current information, always check the SARS website or contact the SARS call centre at 0800 00 7277.
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