SARS Office Johannesburg — Hours & Contacts
Johannesburg, as South Africa's economic hub, has multiple SARS offices serving the city's large taxpayer base. Understanding office locations, hours, services, and contact information helps you plan your visit efficiently. This comprehensive 2026 guide covers everything you need to know about SARS offices in Johannesburg.
Major SARS Offices in Johannesburg
SARS Johannesburg CBD Office
Location:
- Address: 299 Commissioner Street, Johannesburg CBD, 2001
- Area: Central Business District
- Accessibility: Easily accessible by public transport
- Parking: Limited metered parking available
- Public Transport: Close to Gautrain station, taxi ranks, and bus stops
Services Offered:
- Tax return filing assistance
- Tax registration
- Account queries
- Payment arrangements
- Document submission
- General tax inquiries
- VAT registration
- Provisional tax assistance
Operating Hours:
- Monday to Friday: 8:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
- Public Holidays: Closed
- Note: Appointments required for most services
Contact Information:
- Phone: 0800 00 7277 (SARS call centre)
- Email: Check SARS website for specific email
- Appointment Booking: Via eFiling or call centre
- Walk-ins: Limited, appointments preferred
Getting There:
- By Car: Accessible from M1, N1, and city centre routes. Limited parking available.
- By Public Transport: Gautrain to Park Station, then short walk. Taxis and buses also available.
- Parking: Metered street parking and nearby parking garages. Arrive early for parking.
Tips for Visiting:
- Book appointment in advance via eFiling or call centre
- Arrive 15 minutes early for appointment
- Bring all required documents
- Have ID and tax reference number ready
- Allow extra time for parking and security
SARS Sandton Office
Location:
- Address: Sandton City, Rivonia Road, Sandton, 2196
- Area: Sandton business district
- Accessibility: Modern office with good facilities
- Parking: Shopping centre parking available
- Public Transport: Close to Gautrain Sandton station
Services Offered:
- All standard SARS services
- Tax return assistance
- Account management
- Payment processing
- Registration services
- VAT assistance
Operating Hours:
- Monday to Friday: 8:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
- Appointments: Required for most services
Contact Information:
- Phone: 0800 00 7277
- Appointment Booking: Via eFiling or call centre
- Location: Convenient for Sandton business district
Getting There:
- By Car: Easy access from N1 and M1. Parking in Sandton City.
- By Public Transport: Gautrain to Sandton station, then short walk.
- Parking: Shopping centre parking available (may have fees).
SARS Randburg Office
Location:
- Address: Randburg Civic Centre, Republic Road, Randburg, 2194
- Area: Randburg
- Accessibility: Good access from northern suburbs
- Parking: Available at civic centre
- Public Transport: Accessible by bus and taxi
Services Offered:
- Standard SARS services
- Tax return filing
- Account queries
- Registration assistance
- Payment processing
Operating Hours:
- Monday to Friday: 8:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
- Appointments: Recommended
Contact Information:
- Phone: 0800 00 7277
- Appointment Booking: Via eFiling or call centre
Getting There:
- By Car: Accessible from Republic Road and surrounding areas.
- By Public Transport: Bus and taxi services available.
- Parking: Civic centre parking available.
Services Available at SARS Offices
Tax Return Services
Available Assistance:
- Filing tax returns
- Return amendments
- Return status queries
- Return-related questions
- Complex return assistance
Requirements:
- Bring all relevant documents
- Have tax reference number
- Bring ID document
- Previous returns if applicable
Registration Services
Available Registrations:
- Income tax registration
- VAT registration
- Provisional tax registration
- PAYE registration
- Other tax registrations
Requirements:
- ID document
- Proof of address
- Business documents (if applicable)
- Bank statements
- Other supporting documents
Account Management
Available Services:
- Account balance queries
- Statement requests
- Payment arrangements
- Account updates
- Debt management
Requirements:
- ID document
- Tax reference number
- Account information
- Relevant documents
Payment Services
Available Methods:
- Cash payments (if accepted)
- Card payments
- Payment arrangements
- Payment queries
- Payment confirmations
Note:
- Many payments can be made online via eFiling
- Check accepted payment methods
- Bring proof of payment if needed
Appointment Booking
How to Book
Via eFiling:
- Log in to eFiling
- Navigate to "Book Appointment"
- Select office and service
- Choose date and time
- Confirm booking
Via Call Centre:
- Call 0800 00 7277
- Request appointment
- Provide details
- Receive confirmation
- Note reference number
Important:
- Book well in advance
- Appointments are required for most services
- Walk-ins may have long waits
- Cancellations should be made in advance
What to Bring
Essential Documents:
- Valid ID document
- Tax reference number
- Relevant tax documents
- Any correspondence
- Proof of address (if needed)
For Specific Services:
- Tax returns: All income documents, receipts, etc.
- Registration: Business documents, proof of address, etc.
- Payments: Payment confirmation, account details, etc.
- Queries: Relevant documents, reference numbers, etc.
Best Times to Visit
Recommended Times
Best Days:
- Tuesday to Thursday (less busy)
- Mid-month (avoid month-end)
- Mid-morning (10:00 AM - 12:00 PM)
- Early afternoon (1:00 PM - 2:00 PM)
Avoid:
- Mondays (often busiest)
- Fridays (often busy)
- Month-end periods
- Tax season peak (July-October)
- Early morning rush
Peak Periods
Busy Times:
- Tax season (July-October)
- Month-end periods
- Early mornings
- Lunch times
- Before public holidays
Planning:
- Book appointments well in advance
- Arrive early for appointments
- Allow extra time during peak periods
- Consider online services when possible
Parking and Accessibility
Parking Information
CBD Office:
- Limited metered parking
- Nearby parking garages
- May have fees
- Arrive early for parking
Sandton Office:
- Shopping centre parking
- May have fees
- Generally available
- Convenient access
Randburg Office:
- Civic centre parking
- Generally available
- May have fees
- Good access
Accessibility
Facilities:
- Wheelchair accessible
- Disabled parking available
- Accessible restrooms
- Assistance available
Special Needs:
- Contact office in advance
- Request assistance if needed
- Inform of special requirements
- SARS staff can assist
Alternative Contact Methods
Online Services
eFiling:
- Most services available online
- 24/7 access
- No appointment needed
- Faster processing
SARS Website:
- Comprehensive information
- Forms and documents
- FAQs and guides
- Online resources
Call Centre
Phone:
- 0800 00 7277 (toll-free)
- Monday to Friday, 8:00 AM - 4:00 PM
- General inquiries
- Appointment booking
- Account queries
Best Times:
- Early morning
- Mid-week
- Avoid peak times
Tips for Visiting SARS Offices
Preparation
Before Visit:
- Book appointment
- Gather all documents
- Organize paperwork
- Know your questions
- Have reference numbers ready
Day of Visit:
- Arrive 15 minutes early
- Bring all documents
- Have ID ready
- Be patient
- Follow instructions
During Visit
Best Practices:
- Be clear about your needs
- Provide all information
- Ask questions if unsure
- Take notes
- Get reference numbers
Communication:
- Be courteous to staff
- Explain situation clearly
- Provide requested information
- Follow instructions
- Be patient
Common Services and Queries
Tax Return Assistance
Available Help:
- Filing returns
- Understanding requirements
- Completing forms
- Submitting returns
- Return status
Account Queries
Available Information:
- Account balance
- Payment history
- Outstanding amounts
- Statement requests
- Account updates
Registration Help
Available Assistance:
- Tax registration
- VAT registration
- Understanding requirements
- Completing forms
- Registration status
Frequently Asked Questions
Do I need an appointment?
Yes, appointments are required for most services. Book via eFiling or call centre. Walk-ins may have long waits.
What are the office hours?
Most offices are open Monday to Friday, 8:00 AM - 4:00 PM. Closed weekends and public holidays.
Can I make payments at the office?
Some offices accept payments, but many payments can be made online via eFiling, which is often faster.
How do I book an appointment?
Book via eFiling (log in and navigate to "Book Appointment") or call the SARS call centre at 0800 00 7277.
What should I bring?
Bring valid ID, tax reference number, and all relevant documents for your specific query or service.
Is parking available?
Parking availability varies by office. CBD office has limited parking. Sandton and Randburg offices have better parking options.
Can I get help with eFiling?
Yes, SARS offices can provide assistance with eFiling, though many eFiling issues can be resolved online or via call centre.
Conclusion
SARS offices in Johannesburg provide essential tax services to the city's large taxpayer base. By understanding office locations, booking appointments in advance, bringing required documents, and planning your visit, you can efficiently access SARS services. Remember that many services are available online via eFiling, which may be faster and more convenient than visiting an office.
For the most current information, always check the SARS website or contact the SARS call centre at 0800 00 7277.
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